Shipping Terms and Conditions

PROCESSING TIME:

At The Coffee City, we want you to be informed about our order processing and shipping. Please allow 1 to 3 working days for us to prepare your order, as we source directly from farms and roasters.

WHOLESALE ORDERS:

Add 3-5 additional working days to REGULAR shipping time.
Wholesale orders above 60 bags will be shipped in small batches or partial shipments of 50 to 60 units.

US DELIVERIES:

U.S. buyers enjoy a special advantage — orders under $800 USD are generally exempt from import duties and customs clearance fees. However, it’s important to note that U.S. Customs retains full authority to review and assess duties on any shipment.

While this is uncommon, approximately 1 in every 100 shipments may be randomly selected for inspection and charged import duties. These checks are completely outside our control and are handled solely by U.S. Customs.

NON-U.S. DELIVERIES:

You agree and understand for non-U.S. deliveries, that import duties and customs clearance fees become your responsibility upon the package's arrival in your destination country. We appreciate your understanding and cooperation.